First select a person at your organization to administer the portal. com のTAC およびRMA ケース 作成、ソフトウェアダウンロード、サポートツール、及び権限付きコンテンツ」を選択し、「検索」をクリックして下さい。Primary: 0^641-744-0010 (dial 0, wait for 2nd dial tone, then dial 800-721-7549) Alternate: +998 78 140 44 66 (local charges apply) Cisco Systems, Inc. Use of Cisco. 0 Helpful. SORT можна додати як модуль до My Cisco workspace (див. This document describes Cisco’s Base Level Service Device Level support: 1. アクセス レベル ガイド. Beginning February 2023, Cisco Support Assistant is the new name for Cisco TAC Bots including TAC Connect Bot. Accessories and other modular components should be transferred to the replacement device and not included. e. The Cisco Catalyst 3850 Series Switches support dual redundant power supplies. Duration of Hardware Warranty:. Returns Material Authorization (RMA) 3. RMA Service Level. This document describes Cisco’s Smart Net Total Care (SNTC) Device Level Support: • TAC. Yes. MAC Address Lookup. Select the “Get Activation Code” radio button. FAQ | En français. また サポートツールカタログ では、パートナー様以外でも追加. 833/2014 concerning restrictive measures in view of Russia's actions in Ukraine? Access relevant parts restriction information, including the Export Control Classification Number (ECCN) and Commodity Classification Automated Tracking (CCAT) number. With an intuitive dashboard, advanced features, and pervasive security, the Cisco Business 350 Series Managed Switches are positioned to accelerate your digital transformation. Field Notice: FN - 63971 - UCSB-PSU-2500ACDV & UCSB-PSU-2500HVDC Power Supply Units Indicate False Issue - Software Upgrade Recommended. Learn how. com (including Smart Enabled Portal where available). Cisco Aironet 2800 Series Access Points EOL Details. Hewlett Packard Enterprise support portal for business, enterprise and IT users. Cisco Brand Protection. Submit request. Cisco wireless networking products and mobility solutions deliver Wi-Fi 6/6E designed to support high-density environments. Meraki security and SD-WAN appliances are uniquely designed to work with our teleworker and cellular gateways, wireless access points, switches, MDM, and IoT. It is designed to help troubleshoot and check the overall health of your Cisco supported software. Cisco RMA Policy for Warranty and Hardware Support Contract Returns. All rights reserved. パスワード リセットに関するヘルプ. Reduce energy usage. 3. The above products will no longer be supported by Cisco upon reaching the end-of-support. Cisco R Series Racks. Security Advisory: Cisco Common Services Platform Collector Information Disclosure Vulnerability. Cisco Firepower Threat Defense Software SMB Protocol Snort 3 Detection Engine Bypass and Denial of Service Vulnerability 01-Nov-2023. Zhrnutie 23. Table 5. 20-Oct-2022. - - - - - - - - - - - - - - - - - - - - - Responded by Ahmed Hamadeh on May 13, 2013. Example 1: Consider a Cisco Business Edition 7000 server which features Unified Communications Manager and Unity Connection pre-installed. What is RMA tool? RMA is an acronym that stands for return merchandise authorization. Partners and some customers with a direct purchasing relationship use Cisco Commerce for quotes, configuring, pricing and ordering. Designed for high capacity and high density, the MR33 meets the needs of the most demanding environments, and also includes the first ever cloud-managed third radio dedicated to optimizing the RF environment and securing the airwaves. TAC. Cisco provides the information contained on this page officially in English only. Back. This site doesn't even acknowledge if the serial number even belonged to a cisco product. ©2020 Cisco Systems, Inc. In addition, proactive and traditional technical service contracts may be purchased to extend the life of your IT investment. ADS600-B, Part Numbers 200-0012 and 200-0013. Primis, Liberty, and Enterphone Support. India Service RMA Return Procedures Guide This guide is to assist in the standard steps required to return a service RMA part to Cisco from an India location using the Cisco POWR Tool: Service Order Tools The SVO Submit Tool allows users to request replacements for units covered under warranty or Cisco service contract, or to order billable service replacements. Shipment is ready for handover at location where the courier is instructed to arrive (i. The Cisco Support Assistant (formerly TAC Connect Bot) provides a self-service experience for common case inquiries and basic transactions without waiting in a queue. Using one Cisco ID by team is not acceptable by rules of some partner tools for example Service Order RMA Tool. 4- or 16-port * integrated gigabit switch to connect the devices directly to the router. Fix Central. MAC Address Lookup: Unmask Your MAC. Any materials returned to Cisco without an authorized RMA will be returned to customer or destroyed at Cisco’s option. 8x5xNBD contract. On November 18th, 2017, we migrated ‘My Cisco Workspace’ and the ‘Service Order RMA tool’ to a single landing page called ‘ Product Returns & Replacements (RMA) ’. To that end, the best practice is to focus on the function that has the issue. Release Notes for Cisco Intersight Managed Mode Transition Tool Release Notes for Cisco Intersight Server Firmware 4. The modular Cisco Nexus 7000 and 7700 switches deliver a comprehensive Cisco NX-OS feature set and open-source programmable tools for software-defined networking (SDN) deployments. docx Cisco Meraki Now Service Summary: This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference. Select your product series from the list. We would like to show you a description here but the site won’t allow us. INDIA/SAARC. Cisco Redundant Power Systems EOL Details. Search RMAs Search by product name, serial number, and more. 2. Pour que la transition se passe en douceur, passez en revue vos processus manuels, vos rapports internes et les systèmes contenant nos numéros de RMA pour vous assurer que ce changement ne vous affecte pas. Hardware replacement: Cisco or its service center will use commercially reasonable efforts to ship a replacement part for delivery within 10 working days after receipt of the defective product at Cisco’s site. 3. Services may be purchased directly from Cisco or through its authorized channels of resale. Our support engineers average 10 years’ experience, and carry multiple industry certifications in virtualization (AHV, ESXi and Hyper V), networking, Unix administration and various enterprise applications (SQL, Exchange, VDI, backup) to help resolve issues all the way through your application stack. Beginning February 2023, Cisco Support Assistant is the new name for Cisco TAC Bots including TAC Connect Bot. 31 Oct 2027. (RV340, RV340W: 4 Ports, RV345 16 Ports, RV345P: 16 Ports and PoE) Integrated WiFi-5. Table 1 describes the end-of-life. | Learn more about Vince. The Cisco Catalyst 3850 Series Switches support dual redundant power supplies. The three RMA types are. , or the Cisco Systems, Inc. Diagnostic Signatures Lookup Tool. If the relevant warranty or support documentation does not provide specific instructions for RMA returns, the terms of this policy apply. Hi Krzysztof, The solution is to ask a colleague from your company who has the right access levels to view these orders, to contact ic. Position the screw template on the mounting surface with the two side-by-side slots forward. Cloud and data center networking; Cloud-managed networking (Meraki). 12月 お客様向けTable 2. Limited Hardware Warranty. subsidiary selling the Product ("Cisco") warrants that commencing from the date of shipment to Customer (and in case of resale by a Cisco reseller, commencing not more than ninety (90) days after original shipment by Cisco), and continuing for a period. Flexibly deploy the same manager on your public cloud infrastructure, or boost productivity one step further with our cloud-delivered solution. Enterprise & Service Provider. The Cisco Catalyst 4948E and 4948E-F also support DBL, a congestion-avoidance feature. Cisco Systems, Inc. It is important to return only the components for which replacements have been provided. Cisco DNA Software for Switching. Cisco SMARTnet Service provides troubleshooting support, advanced hardware replacement options, and extensive selfhelp and knowledge transfer to em power your network operations and support staff. Go to product selector. A complete tool kit to build a complete experience. Neexistuje taká hlbina, kde by nemohol byť. We would like to show you a description here but the site won’t allow us. Cisco Cloud and Systems Management: Cisco Crosswork Cloud: PDF - 175 KB: Cisco Security: Cisco Cloudlock: PDF - 193 KB: Cisco Security: Cisco Defense Orchestrator: PDF - 170 KB: Cisco Security: Cisco Kenna VM, Kenna. Search for Device Manager and click the top result to open the app. 11ac cloud-managed access point. Duo Care customers: call Duo Support directly Other paying customers: Send us an email. Rma trtnelme A kezdetek A fldrajzi jellemzk tenger. We’re making it easier to troubleshoot common licensing issues on your own. Customer's sole and exclusive remedy and the entire liability of Cisco and its suppliers under this limited warranty will be, at Cisco's or its service center's option, shipment of a replacement within the warranty period and according to the replacement process. Knowledge base. 11-Oct-2023. Use the symbols provided in the software to represent specific network components such as routers, switches, servers, etc. Enter the Chassis ID to download the tech support and click OK. The invoice includes the RMA number, serial numbers and product details. Cisco uses automatic data collection tools, such as cookies, embedded web links, pixels, tags, and web beacons. Step 1. Cisco Nexus Dashboard. RMA (including parts and onsite options where available). Business HoursCisco partners have you covered. Cisco Bug Search Tool. Customers with active service contracts will continue to receive support from the. Release Notes for Cisco Catalyst IE3x00 Rugged, IE3400 Heavy Duty, and ESS3300 Series Switches, Cisco IOS XE Gibraltar 16. BST. FAA AD Jul 2017. 1 or higher of the Cisco Catalyst SD-WAN. request should be opened. Assign an Interface VLAN as an Access or Trunk Port on a Cisco Business 250 or 350 Series Switch. Please detail the reason for your request. RMA品返却 パートナー様ご手配便でRMA返却をいただく際は下記情報を事前にご連絡を頂きますようにご協力をお願いします。 1. Step 2: Generate replacement licenses using the RMA Tool. The legacy tool will not display all details of the RMA. See how Cisco Full-Stack Observability helps you. The Cisco Business 350 Series Managed Switches are reliable building blocks for the small business network. For most products, Cisco warranties are limited in duration compared to Smart Net Total Care. Customers and partners can verify warranty and Juniper Care service level entitlement for their product by using the Juniper Networks Serial Number. Beginning February 2023, Cisco Support Assistant is the new name for Cisco TAC Bots including TAC Connect Bot. Welcome to POWR! The Product Online Web Returns tool allows Cisco customers to schedule pickups of parts for return to Cisco, and print shipping labels. Cisco RP Series Power Distribution Units. Technical Assistance: Cisco Enhanced Limited Lifetime Hardware Warranty includes access to technical support during local business hours, 8 hours per day, 5 days per week. Locate a partner. Cisco’s POWR tool should be used to initiate pickup requests for the return of defective parts. These companies are permitted to resell Excess Refurbished Products within the secondary market and are not traditional Cisco Authorized Partners. We're ready to support you via email and phone. com (Including Software Download Center and Product Upgrade Tool (PUT)). Cisco ® Catalyst ® 9800 Series Wireless Controllers are the next generation of wireless controllers built from the ground-up for intent-based networking. By default, Service Finder searches valid Cisco Product Identification codes (PID, sometimes called SKU) or product description fields for matching text. Figure 9-1 shows the RMA license replacement process. The Service Order Return (RMA) API service provides access to Return Material Authorization (RMA) information. Scale, flexibility, and control. Cisco 90-Day Limited Hardware Warranty Terms. Štyri body z kázne brata Janka 1. Peel the adhesive strip off the bottom, and attach the template. MR36 Installation Guide. ご利用ガイド. When your return is approved you will receive an RMA number, which must be included with the returned merchandise. Use the Cisco Software Checker to search for Cisco Security Advisories that apply to specific software releases of the following products: Cisco ASA, FMC, FTD, FXOS, IOS, IOS XE, NX-OS and NX-OS in ACI Mode. 4: Register newly received FTD ( Cisco RMA one) to new FMC. Request a Return Material Authorization. Help with logging in and creating/accessing your Cisco. Cisco’s takeback and reuse program enables you to return your end-of-use equipment for free, via a simple, secure and sustainable process. Cisco Configuration Assistant improves network security and performance and substantially reduces deployment and configuration time. Based on Cisco UADP 2. Cisco Aironet 1560 Series EOL Details. Cisco MyDevices© 2012 Cisco and/or its affiliates. Cisco Unified Computing System TCO-ROI Advisor. Transform the way you collaborate. RMA requests for products covered. My Notifications. See Sealing the Shipment for additional information. Cisco Firepower Threat Defense Software for Cisco Firepower 2100 Series Firewalls Inspection Rules Denial of Service Vulnerability 01-Nov-2023. Cherwell was acquired by Ivanti on March 25, 2021. Bias-Free Language. com, which provides You with helpful technical and general information on Cisco Products as well as access to Cisco's on-line Software Central library. Home Consumer Linksys contacts. Start by getting access to your company's existing Smart Account. It can be done by pressing the power button or by using the iDRAC. ユーザ ID アクセス権限ガイド. g. appropriate Cisco RMA number. We would like to show you a description here but the site won’t allow us. Page 6 of 12 2. Under the terms and conditions of Cisco Systems RMA policy the replaced parts must be returned to Cisco Systems for analysis within ten (10) days to allow Cisco Systems to continue to improve the quality and reliability of the. ASR 5500 Installation Guide -RMA Shipping Procedures. Also see the Support Tools Catalog for additional resources available to everyone. a. They are vital to identify the best TAC team to handle your request and receive the fastest response to your case. Customer Handoff Process. Return Material Authorization (RMA) requests are supported through a global logistics supply chain. Poly Studio E70 USB camera, a 4K dual-camera solution, is supported on Poly G7500, Studio X50, Studio X52 and Studio X70 video systems running Poly VideoOS 3. Cisco Systems, Inc. Close. Small Business Products. The screenshot below shows how the email will look like. 17-Nov-2021. Step 5. lecke). In order to download tech support: For Chassis Tech Support (includes B-Series Server): Under Options, select Chassis. The 2-channel 1000BASE-BX-D SFP module, also known as Compact SFP, integrates two IEEE 802. Manage client endpoints at scale with the only RMM rated #1 4+ years in a row. Minimal impact on the customer’s business operations. Catalyst 2960-X Switch Stack Manager Configuration Guide, Cisco IOS Release 15. Products are fully remanufactured and certified. 3ah 1000BASE-BX10-D interfaces in one SFP module. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Cisco will provide the following support as described further in this document: Hardware TAC. Discussions, knowledge articles and more. com account or RMA # & Email address. Approximately 85% of the queries logged via e. Enter MAC Address or Vendor: MAC Address: Enter full MAC address or first 6 characters, eg. Flash memory support. nitesh kahar . Cisco wireless access points are reliable, secure, and built for your organization. The dashboard helps you: View all your expiring, expired, and active contracts and subscriptions, grouped by partner. com. Cisco Support Assistant is a personal assistant that provides customers and partners with a self-service experience in several knowledge domains such as: Cases, Bugs and RMA Management. Cisco. Phone: 001 888 443 2447. Blaze new paths to. Worldwide Phone Numbers. Smart cameras are just the beginning. End-of-Sale and End-of-Life Announcement for the Cisco PhoneAppli Virtual Reception app for DX70 and DX80. user level) using a variety of input parameters. Cisco Worldwide Contacts. サポート リンク. 1) Log into the Cisco POWR Tool Two login methods are available: Cisco. subsidiary selling the Product ("Cisco") warrants that commencing from the date of shipment to Customer (and in case of resale by a Cisco reseller, commencing not more than ninety (90) days after original shipment by Cisco), and continuing for a period. Document - Cisco MerakiCapgemini Engineering (April 2022 - Present)<br><br>Network Operations Center Engineer:<br><br>• Timely updates in Service Now Ticketing tool and timely updates to the customer as per the severity of the SR and as per customer's requirements. Step 2. Rashmiranjan Jena. Phone. Cisco’s. If you require advance replacement, please call Cisco Meraki technical support. “Armis has a strong focus on healthcare, manufacturing, and the public sector. We would like to show you a description here but the site won’t allow us. High network availability is a mission-critical requirement within large enterprise and service provider networks. Aspen NexNav™ Mini. 31 Oct 2027. Hardware replacementThe API contains a set of tools known as "endpoints" for building software and applications that communicate with the Meraki dashboard. com account. The gateway to your intent-based WAN network is here. Find all Jabra's support content. com. Cisco. RMA, a message will pop up to advise a web service. 24-port 25G/10G/1G (SFP28). In unable to access either, please Contact Asset Recovery for assistance. Currently, this tool Cisco Meraki stands behind its products. 4. This results in unified visibility, automation, and stronger defenses. TokenTool. презентацію, слайд 16:. Cisco DNA Software for SD-WAN and Routing. You can begin the RMA process from the Cisco Returns Portal. 2. The SmartNet portal allows you to see End-of-Life information, support coverage, alerts, and reports for your devices. End-of-sale (EOS) announcement: Date of official end-of-sales notice, typically six months prior to the last order date. 1 GB) for ISR 1100X-6G routers. Catalyst 9300X fiber models. Figure 2. My Notifications. Please input details below and submit your query. As long as the original end user continues to own or use the product. If you are registered at the. Configuration wizards simplify the most common configuration tasks and provide the ultimate tool for anyone to set up and manage the network. by [email protected] this date, the product is no longer available for sale via any channel. They offer high-density 10, 40, and 100 Gigabit Ethernet with application awareness and performance analytics. L o a d i n g o a d i n gThe Meraki Dashboard in addition with the built-in cellular uplink allows for simple and easy deployment of the MX67C or MX68CW with minimal pre-configuration in almost any location. Check the warranty end date of your product. The Cisco Nexus 93180YC-FX3 Switch (Figure 1) is a 1RU switch that supports 3. Locate a live event, webinar, or any worldwide training program today. Adapts rapidly to new technology and able to work well under pressure and manage multiple tasks simultaneously. 1. RMA Policy: Customer must return defective parts in accordance with Cisco’s return materials authorization (RMA) procedure located at within ten (10) calendar days ofOptions. In the Choose Files to Upload dialog box, drag the files that you want to upload or click inside to browse your local machine for files to upload. Open Start. This includes bluetooth pairing guide, FAQs, documents, videos, firmware, software and apps for your product. Search the support knowledge base, download drivers and patches, create and manage cases, and learn from expert users in forums. View all documentation of this type. • RMA (including Parts and Onsite options where available). Cisco Aironet 4800 Access Points EOL Details. AppSec, Kenna. 9879514400Welcome to Cisco Licensing Support. There's a fairly easy way to derive the manufacture date if you happen to know the serial number. Enable highly secure, reliable remote collaboration. Make your web returns through this link: Cisco Global Returns. They are vital to identify the best TAC team to handle your request and receive the fastest response to your case. Expand Post. CCW Support. It is designed to help troubleshoot and check the overall health of your Cisco supported software. Visit Shopz to order Z Systems software, manage licenses and view your inventory. [6] The switch ships with one power supply by default, and the second power supply can be purchased at the time of ordering the switch or at a later time. FAA Global AMOC. Collaboration Solutions Analyzer. While the capability to cancel an RMA created in PRR that are in draft state has been available for some time, following the latest release users will have the option to cancel parts and labor (the entire RMA will be. Cisco Product Online Web Returns (POWR) Tool. Field Notice: FN - 63628 - UCSB-PSU-2500ACPL Power Redundancy Failure - Replace on Failure. Choose one of the following options to submit your device serial number or numbers: To check up to 20 Cisco devices, enter a comma-delimited or space-delimited list of. Step 3 Perform one of the following actions: . The above products will no longer be supported by Cisco upon reaching the end-of-support date, as per the Cisco End-of-Life Policy. docx. Training Video on how to use the POWR tool to return faulty Cisco equipment that has been replaced via the RMA process. Cisco. Gain real skills with our powerful network simulation tool where you practice networking, IoT, and cybersecurity skills in a virtual lab – no hardware needed! Download Packet Tracer when you enroll in one of the three self-paced Packet Tracer Courses. 1. 4. I'd like for the devices to get the exact same configuration as the one that is getting RMA'd, in the easiest and fastest way possible. RMA Return Process Email the RMA Team Contact RMA Team OnlineThe Cisco CLI Analyzer (formerly ASA CLI Analyzer) is a smart SSH client with internal TAC tools and knowledge integrated. and its subsidiaries will issue Return Materials Authorization (RMA) numbers to customers to track authorized returns. Warranty duration . Tools; Find a Cisco Partner; Meet our Partners; Become a Cisco Partner; How to Buy. The system is able to proactively raise faults related to SSD (F3073 or F3074 based on the SSD lifespan usage) on later code releases (covered in later section) 3. • Please see Cisco’s Packaging Guidelines for full details. Step 5. If you forgot what email address is associated with your account, try your business email address. 2 26-Sep-2023Software Subscriptions & Services. Q. Italy: 9am – 7pm CET. For more MX device installation guides, refer to the MX installation guides section on our documentation website. 170 West Tasman Drive. 01-Sep-2016. You should get the following message if the claim was successful (with a list of all the devices that have been assigned to your organization's inventory) Click Next. Customers may: Add a new support contract to hardware (including OS software) and application software for up to one (1) year from the EOS date, provided the contract end date does not exceed LDOS. This limited warranty extends only to the original user of the Product. Cisco UCS Advanced TCO/ROI Advisor R3. The objective of Global Order Management is to ensure every RMA (Returned Material Authorization) is delivered to our customers within agreed commitment. Read series data sheet. To find warranty information for a specific product or product family, access Cisco Warranty Finder. My Notifications allows an user to subscribe and receive notifications for Cisco Security Advisories, End. CISCO PUBLIC INFORMATION, meraki-rma-only-service. United Kingdom: 0800 031 8179. Cisco Webex Enquiries. VI+: PDF - 166 KB: Cisco Security: Cisco Multi-Cloud Defense Product Description : PDF - 180 KB: Cisco. Cisco Learning Locator. Cisco Packet Tracer. Software SuggestionWarranty returns. Cisco CommunityWe would like to show you a description here but the site won’t allow us. 5154 Posts Online Tools and Resources. Here, server-ip is the IP address (or the hostname) of the server on which you have installed Cisco DNA Center: Example: Depending on your network configuration, you might have to update your browser to trust the Cisco DNA. For more information. 203 Posts Cisco Modeling Labs. Medium. reception or dock door) 4. 2. com サポートツールのリスト。これには、シスコのネットワーキングソフトウェア、シスコの音声およびコラボレーションツール、計算ツール、仮想アシスタント、トラブルシューティングツール、および個別ツールが含まれます。Suite of tools to assist you in the day to day operations of your Collaboration infrastructure. 1800-553-6387. Cisco Systems, Inc. The SVO Status Tool Summary is an online RMA/service order query tool that allows users to receive results onscreen, by e-mail, or in an Excel spreadsheet. Explore Cisco. Customer. 31 Jan 2028. Higher density fiber models for campus access and distribution. Expedited delivery on certain. With monumental savings on maintenance contracts and a commitment to. Cisco Confidential PRR Main Landing Page 1 4 Users will start the RMA process on the Product Returns and The parts contained in this shipment are replacement parts provided under Cisco Systems Advance Replacement Service. Certification tracking system. Topics 1. Software TAC. Dear Friends, Thank's for your. 30 Nov 2025. Applies to all Cisco Catalyst 2960-Plus Series Switches. Bug Search is a web-based tool that acts as a gateway to the bug tracking system and provides you with detailed defect information about your products and software. Login. Suite of tools to assist you in the day to day operations of your Collaboration infrastructure. 3) Enter RMA # The Cisco Device Coverage Checker tool allows you to determine the current contract status of your Cisco devices. Step 1: enter email address. They are Cisco IOS ® XE-based and integrate the RF excellence from Aironet ® with the intent-based networking capabilities of Cisco IOS XE to create a best-in-class wireless. com The Service Order Return (RMA) API service provides access to Return Material Authorization (RMA) information. Bug Applicability Checks. Please enable it to continue. Connect the peripherals to the system. 3. Cisco CLI Analyzer. End-of-Sale and End-of-Life Announcement for the Cisco Secure Firewall Management Center for Virtual Classic license. End-of-support (EOST) date: The last date a. ) The specifics follow: Create a (free) Cisco Network Academy login if you don't already have one. Product Information View product descriptions, notes and more. Cisco Bug Search Tool (BST) is a web-based tool that acts as a gateway to the Cisco bug tracking system that maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. To that end, the best practice is to focus on the function that has the issue. A. Q: What is an RMA? An RMA is a Return Material Authorization and is required to return Cisco equipment. Your RMA number is valid for 10 business days. Software download (including Data Collection Tools and Smart Applications where available). All rights reserved. The Cisco Catalyst 4948E and 4948E-F can classify, monitor, and mark incoming packets, allowing the administrator to differentiate traffic flows and enforce policies. Place the shipping label on the outside of the carton. 03-Nov-2021. Slides: 19; Download presentation. Software warranty duration: 1 year. 2. I would be using this to identify a machine for inventory or surplus from state property, not in any technical capacity. Note: You can start with any of the criteria groups. An expert will review and respond to your question, usually within one business day. Touch 10 combines beautiful design and effortless user interaction with a consistent experience throughout the Cisco room-based video conferencing device portfolio.